October 29, 2021
Charter Communications Oct. 29 announced that its Spectrum TV service lost 133,000 residential subscribers in the third quarter (ended Sept. 30). That compared with a gain of 77,000 pay-TV subs in the previous-year period. Charter ended the quarter with 15.3 million Spectrum subs — down from 15.7 million in the previous-year period.
The company added 243,000 high-speed internet subs, to end the quarter with 27.9 million subs. That compared with a gain of 494,000 broadband subs and 26.8 million overall in the previous-year period.
Charter was one of first multichannel video distributors to offer broadband-only subscribers with an online TV option — Spectrum TV Plus — that included a free Roku player.
“The value of our connectivity products allowed us to add over 1 million customer relationships over the last year,” CEO Tom Rutledge said in a statement. “Looking forward, we remain focused on improving both the quality and value of our products as demand for more advanced services
grows. As data usage both inside and outside the home continues to increase, so do our network and product capabilities.”